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MercyOne is excited about moving to a new electronic health record and billing system. This change takes effect on May 31. As we make final preparations, we need to pause our online scheduling feature for all locations except MercyOne Siouxland beginning May 16

Please call your provider office directly to schedule appointments from May 16-May 31.

What to expect on May 31 when we launch our new system:

  • Same patient-centered care you've always received.
  • A new patient portal including online scheduling - MyChart. This portal has the same functions as before with some added benefits.
  • Your bills will look different. Services from all MercyOne locations will be in one statement.

Thank you for your patience as we work through this transition!

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