Patient Portals and Medical Records


Medical records are available via our Patient Portals, available 24/7/365. Patient Portals should NOT be used during medical emergencies, call 911 instead for immediate attention.
MercyOne has implemented a new electronic health record, MyChart, in some locations. 

Please click this link for more information on how to request your medical records.

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Need help logging in to MyChart? Call our support line 7 days a week from 7 a.m. - 7 p.m. at 833-202-4185.


MyChart is NOT available for MercyOne Genesis.

MyGenesis Patient Portal


AUTHORIZATION TO DISCLOSE PROTECTED HEALTH INFORMATION (PHI)

Authorization To Disclose PHI