Training Programs


At MercyOne, we’re committed to your growth —personally and professionally. Whether you’re starting your health care journey or ready to take the next step, our training programs are designed to help you succeed. Check out our opportunities below and see which locations offer each program.

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Patient Care Technician (PCT) Training Program

  • Paid education, training and benefits
  • 150 hours of classroom, skills lab and clinical learning
  • Hands-on support experience alongside MercyOne clinical teams
  • Eligible for promotion to a PCT upon completion
  • For individuals with no previous CNA training or experience.

Participating locations: Des Moines, Dubuque, Mason City, Siouxland and Waterloo

Pharmacy Technician Training Program

  • Learn on the job while working toward certification
  • All book, testing and certification costs covered
  • Full-time work while completing 500 required hours
  • Pay increase and permanent position eligibility after certification

Participating locations: Des Moines, Dubuque, Mason City, Quad Cities, Siouxland and Waterloo=

Medical Assistant Training Program

  • Two opportunities to learn and grow with MercyOne.
  • MercyOne MA Program
  • Internal candidates only (6+ months employment)
  • 16 weeks of full-time classes, then transition to CMA role
  • Paid books and materials
  • 5% bonus after certification

Participating locations: Clinton, Des Moines, Mason City, Quad Cities and Waterloo  

Mercy College MA Program

  • Open to internal and external candidates
  • Three-year commitment (first year as a Student MA)
  • Remote classes through Mercy College
  • Paid books and materials
  • MercyOne benefits included
  • 5% raise after certification and promotion to CMA

Participating locations: Des Moines and Waterloo

Join our team and be one of more than 22,000 dedicated professionals providing compassionate care at MercyOne.