Health Comes First: Humana Negotiations
Important information for patients with Humana health insurance plans
We are pleased to share that MercyOne and Humana have reached a new multi-year agreement that will reinstate your in-network access to the MercyOne hospitals, facilities, and health care providers you trust.
Effective January 1, 2026 you may once again schedule appointments and seek care at MercyOne without any disruption.
Thank you for your patience and support as we worked to reach a fair agreement with Humana. This will allow us to provide the high-quality care patients and community members like you rely on. We look forward to continuing to serve the community to ensure Health Comes First.
Frequently Asked Questions
MercyOne and Humana have reached a new multi-year agreement effective January 1, 2026, that will reinstate your in-network access to MercyOne hospitals, facilities, and health care providers you trust.
Q: What is happening?
A: MercyOne and Humana have reached a fair agreement that will reinstate in-network access to MercyOne hospitals, facilities, and health care providers. Patients may once again schedule an appointment for care without experiencing disruption.
Q: I have a Humana health plan. What does this mean for me?
A: MercyOne and Humana have reached a fair agreement which means you can visit your MercyOne facility and doctors for care as normal.
Q: If I moved my appointment, what can I do now?
A: You can keep your appointment or contact your physician’s office directly to reschedule and move your appointment up sooner, as space allows.
Q: What if I have more questions?
A: For questions, please call our patient information line at MercyOne.org/Humana.
To schedule an appointment with your provider, please contact your physician’s office directly.
For questions related to your health plan coverage or benefits, please contact Humana at the number on the back of your health insurance card.
