How to Request Medical Records
Use MyChart to sign, view, download and print documents you have on file. Sign up for MyChart here.
*MercyOne Genesis patients use this link. Access to MyChart is coming soon!
If you would like to request your medical records through MercyOne Health Information Management, choose a location below.
Cedar Falls (Hospital)
515 College Street, Cedar Falls, IA 50613
M-F 7:30 am - 4:00 pm
P: 319-272-7801
F: 319-268-3963
Email: IAmedicalrecordshosp@mercyhealth.com
Cedar Falls (Clinic)
2710 St. Francis Drive, Waterloo, IA 50702
M-F 7:30 am - 4:00 pm
P: 319-272-5338
F: 319-272-5382
Email: IAmedicalrecordshosp@mercyhealth.com
One St. Joseph's Drive, Centerville, IA 52544
M-F 8:00 am - 4:30 pm
P: 515-633-3915
F: 833-521-5846
Email: TrinityMercyOneIA@mrocorp.com
1410 N. 4th St., Clinton, IA 52732
M-F 8:00 am - 4:30 pm
P: 563-244-5625
F: 563-244-5576
Email: TrinityClintonIA@mrocorp.com
Des Moines (Hospital)
1111 6th Avenue, Des Moines, IA 50314
M-F 8:00 am - 4:30 pm
P: 515-633-3915
F: 833-521-5846
Email: TrinityMercyOneIA@mrocorp.com
Des Moines/Central Iowa (Clinics)
405 SW 5th St. Suite F, Des Moines, IA 50309
M-F 8:00 am - 4:30 pm
P: 515-358-6918
F: 515-358-6996
Email: MercyOneIowaClinics@mrocorp.com
250 Mercy Drive, Dubuque, IA 52001
M-F 8:00 am - 4:30 pm
P: 563-589-9625
F: 563-589-8162
Email: TrinityDubuque@mrocorp.com
1111 3rd St. SW, Dyersville, IA 52040
M-F 8:00 am - 4:30 pm
P: 563-875-7101
F: 563-875-2957
Email: TrinityDubuque@mrocorp.com
901 Davidson Street NW, Elkader, IA 52043
M-F 8:00 am - 4:30 pm
P: 515-633-3915
F: 515-220-7106
Email: trinityelkaderia@mrocorp.com
204 N. 4th Ave. E., Newton, IA 50208
M-F 8:00 am - 4:30 pm
P: 515-633-3915
F: 833-521-4846
Email: TrinityMercyOneIA@mrocorp.com
308 N. Maple Avenue, New Hampton, IA 50659
M-F 7:30 am - 4:00 pm
P: 641-394-1647
F: 641-394-1999
Email: NHHIM@mercyhealth.com
1000 4th St. SW, Mason City, IA 50401
M-F 8:00 am - 4:00 pm
P: 641-428-7276
F: 641-428-7800
Email: mchimoperations@mercyhealth.com
Oelwein (Hospital)
201 8th Ave. SE, Oelwein, IA 50662
M-F 7:00 am - 3:30 pm
P: 319-283-6040
F: 319-283-6061
Email: IAmedicalrecordshosp@mercyhealth.com
Oelwein (Clinic)
2710 St. Francis Drive, Waterloo, IA 50702
M-F 7:30 am - 4:00 pm
P: 319-272-5338
F: 319-272-5382
Email: IAmedicalrecordshosp@mercyhealth.com
1410 West Central Park, Davenport, IA 52804
M-F 8:00 am - 4:30 pm
P: 563-421-7260
F: 563-421-7289
Email: TrinityHealthGenesis@mrocorp.com
Waterloo (Hospital)
3421 W. 9th St. Waterloo, IA 50702
M-F 7:30 am - 4:00 pm
P: 319-272-7801
F: 319-272-7810
Email: IAmedicalrecordshosp@mercyhealth.com
Waterloo (Clinic)
2710 St. Francis Drive, Waterloo, IA 50702
M-F 7:30 am - 4:00 pm
P: 319-272-5338
F: 319-272-5382
Email: WOHssharedmdmedicalrecordsclin@mercyhealth.com
