Medical Records - Waterloo, Cedar Falls, Oelwein


Request Medical Records

We want to make the release of information easy for you. If you want to have any of your medical information released you will need to fill out an Authorization to Disclose Health Information form (click to download)

Please send completed forms to:

Waterloo Medical Center 
Health Information Department 
3421 West Ninth Street 
Waterloo, IA 50702 
Fax: 319-272-7810 
iamedicalrecordshosp@mercyhealth.com

MercyOne Clinic Medical Records 
2710 St Francis Drive, Suite B2 
Waterloo Iowa 50702 
319-272-5338 
Fax: 319-272-5382 
iamedicalrecordsclin@mercyhealth.com


Emergency Treatment Authorization for Minors

In the event you are not with your child when an emergency situation occurs, you should know that your child cannot receive treatment without your consent. When leaving your child in the care of others, this signed release form will help your child avoid unnecessary delay of treatment. (If a physician feels immediate care is necessary to prevent death or serious injury, treatment will begin.) To ensure immediate medical attention for your child in your absence, complete this information and leave it with your child’s caregiver. Download the form here.


Sign Up for MercyOne MyCare

The medical record from your clinic visits is available anytime, anywhere–online.

For MercyOne clinic patients, MercyOne MyCare is an online tool that gives you direct access to your personal health information. Your lab results, appointment information, medications, health history, and more are all available in a secure online environment. MyCare also makes it more convenient to communicate with your doctor’s office. Renew prescriptions, send messages, and request or cancel appointments – all online.

Request your Activation Code.


Sign Up for MyHospitalCare

Secure online health information from your recent hospital stay.

With MyHospitalCare, you can have direct access to your:

  • Lab results
  • Medications
  • Discharge instructions for what you need to do after your hospital stay
  • Health history including immunizations
  • Allergy list

Make sure you give your e-mail address at check-in or to a member of your care team. You will receive an e-mail from Cerner Health after your hospital stay, so please watch for that e-mail.

If you have questions about your MyHospitalCare account, please contact MercyOne Medical Records by calling 319-272-7801, Monday through Friday, 7:30 a.m. - 4:30 p.m. If you have any questions about your medical information or test results, contact your health care team.

Please note that if you are a patient of a MercyOne clinic, you may also have a separate MyCare account for your health information from your physician office. MyHospitalCare gives you information from your hospital stay only.

Already Signed Up?

Login to MyHospitalCare