Patient Portals and Medical Records

Medical records are available via our Patient Portals, available 24/7/365. Patient Portals should NOT be used during medical emergencies, call 911 instead for immediate attention.

MercyOne has implemented a new electronic health record, MyChart, in some locations.

Please click this link for more information on how to request your medical records.

Need help logging in to MyChart? Call our support line 7 days a week from 7 a.m. - 7 p.m. at 833-202-4185.

Questions?

If you have questions about MyChart, your health information or how to access your previous portal, please visit our Frequently Asked Questions page. Also see list of available Health Information Apps where you can connect and pull in data from your health record.

MyChart is NOT available for MercyOne Genesis.

MyGenesis Patient Portal