Schedule Online
MercyOne is excited about moving to a new electronic health record and billing system. This change takes effect on May 31. As we make final preparations, we need to pause our online scheduling feature for all locations except MercyOne Siouxland beginning May 16.
Please call your provider office directly to schedule appointments from May 16-May 31.
What to expect on May 31 when we launch our new system:
- Same patient-centered care you've always received.
- A new patient portal including online scheduling - MyChart. This portal has the same functions as before with some added benefits.
- Your bills will look different. Services from all MercyOne locations will be in one statement.
Thank you for your patience as we work through this transition!
Mobile Registration/Check-In
In addition to online scheduling, MercyOne allows you to check-in online ahead of time. You can confirm your appointment via text message or email, and check-in online prior to your visit. You can also check-in on your own device when you arrive. Mobile registration will make your next visit simpler and faster!
After hours
If care is needed after hours, check-out the following care options available:
- MercyOne Mason City Urgent Care which, offers online scheduling for in-person and virtual visits.
- In an emergency, call 911 or go to your nearest Emergency Department / MercyOne North Iowa Emergency Care.