Patient Portals and Medical Records

Medical records are available via our Patient Portals, available 24/7/365. Patient Portals should NOT be used during medical emergencies, call 911 instead for immediate attention.
MercyOne has implemented a new electronic health record, MyChart, in some locations. 

Please click this link for more information on how to request your medical records.

Need help logging in to MyChart? Call our support line 7 days a week from 7 a.m. - 7 p.m. at 833-202-4185.

MyChart is NOT available for MercyOne Genesis.

MyGenesis Patient Portal