MercyOne South Des Moines Family Medicine and Urgent Care to transition services
April 27, 2026Des Moines, Iowa; April 27, 2026 – Health care providers nationwide are facing significant challenges, including increasing costs, staffing shortages and reimbursement that does not cover the full cost of care. These pressures are combined with recent and expected government funding and policy changes across Medicaid and Medicare, reducing reimbursement to hospital systems. It is not possible to absorb these impacts without making thoughtful, forward-looking adjustments to remain sustainable.
After thorough analysis, MercyOne South Des Moines Family Medicine and MercyOne South Des Moines Urgent Care will transition their services to other nearby MercyOne Family Medicine practices in the Des Moines metro area. For patients needing urgent care, several options are available in the area, including:
- MercyOne Indianola Urgent Care - 2006 N 4th St., Suite 200, Indianola, Iowa
- MercyOne Pleasant Hill Urgent Care - 5900 E University Ave, Suite 100, Pleasant Hill, Iowa
- MercyOne Ankeny Urgent Care- 800 E 1st St., Suite 1500, Ankeny, Iowa
- MercyOne Clive Urgent Care - 1601 NW 114th St., Suite 255, Clive, Iowa
June 26 is the last day that patients will be seen at MercyOne South Des Moines Family Medicine.
There are several other MercyOne Family Medicine Practice locations near the MercyOne South Des Moines location, and patients have been offered information regarding these locations and the ability to transfer their medical records.
“Our patients remain the top priority, and we’ll work to provide a seamless transition as we navigate this process,” said Katie Fredericks, Director of Operations for the MercyOne Medical Group.
Colleagues and providers have been notified and offered positions at another MercyOne location in the Des Moines area, and their patients will be notified where they are relocating.
Human Resources is meeting individually with impacted colleagues and will assist in identifying available roles within MercyOne, including available positions at our other MercyOne Family Medicine locations. Supporting colleagues with care, respect and transparency remains central to our Mission.
Guided by our Mission and Values, MercyOne will continue to make decisions that support our Ministry and ensure access to safe, high-quality, and compassionate care for our community—today and for generations to come.
MercyOne South Des Moines Family Medicine and Urgent Care Transition: FAQs
- MercyOne South Des Moines Family Medicine will close as of June 26, 2026. This closure also includes MercyOne South Des Moines Urgent Care.
- Our priority has always been ensuring access to quality care for the community. MercyOne South Des Moines has some significant infrastructure challenges, and we must make a change to enhance the work environment of our colleagues and the care of our patients.
- Health care providers nationwide are facing significant challenges, including the steady decline in government reimbursement, pushback from commercial payers and increasing inflation. These pressures combined with the expected Medicaid cuts require us to make difficult but necessary changes to continue delivering high-quality care to our communities long term.
- After careful analysis and thoughtful discernment, we have made the difficult decision to close MercyOne South Des Moines Family Medicine and Urgent Care.
- It's not possible to absorb these financial impacts and remain sustainable for the next generation. Every step is guided by our Mission to serve and our responsibility to ensure our Ministry remains strong for the communities we serve.
- This transition allows us to proactively strengthen our ministry by expanding access where possible and consolidate or relocate services where barriers exist, ensuring sustainability and growth in a swiftly changing health care environment.
- Patients will be notified and provided with information about other MercyOne Family Medicine options, as well as where their current provider is relocating.
- There are several other MercyOne family medicine clinics near MercyOne South Des Moines that are accessible by public transportation.
- We will transfer patient records to the family medicine practice of their choice and help them make a smooth transition for care.
If you need urgent care services, the following locations are available in the area:
- MercyOne Indianola Urgent Care - 2006 N 4th St., Suite 200, Indianola, Iowa
- MercyOne Pleasant Hill Urgent Care - 5900 E University Ave, Suite 100, Pleasant Hill, Iowa
- MercyOne Ankeny Urgent Care- 800 E 1st St., Suite 1500, Ankeny, Iowa
- MercyOne Clive Urgent Care - 1601 NW 114th St., Suite 255, Clive, Iowa
- We are currently offering maps with public bus routes that will take patients to another nearby MercyOne clinic facility.
- Patients were notified about this transition on April 27 via email or sent letters by U.S. Postal mail if they didn’t have an email address on record.
- We will not be participating in interviews at this time. Our focus is to continue care for our community and support patients through this transition.
