Billing and Financial Information
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Hours of operation
For billing questions or assistance, customer service representatives are available by phone 8am-4pm CT.
Statements
Patient Financial Services (PFS) representatives are available to help you with any questions you may have regarding your statement and can be reached at 734-343-3065 or 888-474-1083 between 8 a.m.-4 p.m., Monday through Friday. Some patients seen at MercyOne Newton Medical Center also receive statements from Newton Clinic billing services, which is separate from the medical center, and questions regarding billing can be directed to them at 641-792-2112.
MercyOne Newton Medical Center does not routinely send itemized bills. However, many patients have cafeteria plans which require an itemized bill for reimbursement. If you need a copy of an itemized bill, please call 734-343-3065 to request one.
Questions?
Have questions about your bill? Start here with our billing FAQ.
Price Estimator
Find estimated costs for many common procedures on our price estimator.
Financial Assistance
Looking for information on financial assistance options? Start here.
Medicare
Have questions about Medicare? Start here.
Insurance
Have questions about insurance? Start here.
No Surprises Act – Balance Billing Protections
The No Surprises Act protects patients from large and unexpected bills for out-of-network emergencies and certain non-emergency services provided by in-network health care facilities. Learn More from our parent company.