MyGenesis Legacy Portal
Schedule Online with MyChart.
Please schedule appointments after September 26, 2026 using MyChart. You may notice that not all of your information is in your MyChart patient portal. Information from your doctor visits, lab and test results, health history and more after September 26 will populate in your MyChart patient portal. You will still be able to access your historical health information in your old patient portal (MyGenesis) for a period of time, but no new information will be added to your old patient portal.
During this transition to MyChart, you may also experience limited access for some online services, such as prescription refills and appointment scheduling. We appreciate your patience during this time.
Download the MyGenesis Patient Portal App
Before downloading the MyGenesis Patient Portal App, you must sign up and accept your invitation. This will enable you to log in from your desktop, mobile or via mobile app by downloading the MyGenesis App to access your account, on your own time, from wherever you are.
Returning User?
Sign In to MyGenesis Patient Portal
- Send and receive secure messages with your provider and care team.
- View upcoming appointments and summary of recent visits.
- View all your prescriptions, medications, allergies, immunizations and medical issues in one place.
- Receive lab results and updated health records.
Need help with MyGenesis?
Need help getting logged in? Call 1-877-621-8014.
Questions about accessing your medical record? Call MercyOne Genesis Health Information Management at 563-421-7260, M-F, 8 a.m. to 4:30 p.m.
To gain access to the portal on someone else's behalf (child, spouse, parent, loved one), please visit or call your provider office to request proxy access. An invite will be sent to your email to set up and create a proxy patient portal account to help manage care.
