Client Manual

MercyOne Laboratory strives to provide fast and accurate results for clients and their patients. Below is information for clients to help streamline the process as effectively as possible.

Specimen Collection

• Cytology Sample Collection Instructions
• Histology Sample Collection Instructions
• Microbiology Sample Collection Instructions
• Special Collection Quick Reference Guide
• Venipuncture Collection Instructions

Requisitions

• MercyOne General Requisition
• MercyOne EH&Occ Health Requisition
• MercyOne OBGYN Requisition
• MercyOne Surgical Path Requisition
• MercyOne Cyto Requisition
• MercyOne Oncology Requisition

Specimen Labeling and Transport

• Specimen Labeling
• Packing Specimens for Transport

Testing, Billing and Results

• Test Requisition and Billing
• Billing Change Request

Compliance

• MercyOne Des Moines Laboratories Compliance Policy
• Reflex Testing
• Medical Necessity

Additional Information

• Adult Normal Ranges
• MercyOne Laboratory Result Notification Policy
• Antibiogram Data
• Viral PCR for Upper Respiratory Infections