Primary care is your first stop for annual wellness visits, preventive screenings, vaccinations, same-day sick care and long-term health management. MercyOne offers family medicine, internal medicine and pediatric care for patients at every stage of life.
Whether you need a routine checkup, help managing a chronic condition, treatment for a minor illness or injury, or guidance on the next step in your care, a MercyOne primary care provider can help. Choose from in-person visits and virtual appointments, explore locations across Iowa, and find a provider who fits your needs.
Primary care at MercyOne offers:
- Annual wellness exams for all ages
- Age-appropriate preventive screenings
- Acute care for minor illnesses and injuries
- Chronic disease management
- Seasonal vaccinations
Seeing a primary care provider (PCP) regularly gives you a trusted partner who understands your health history and helps you stay ahead of potential issues.
Unsure if you need to go to urgent care, the ER or your PCP? Watch our video that breaks down where to go based on your symptoms.
MercyOne: Your Primary Health Care Partner
Choose the Right Type of Primary Care
Family Medicine
Family medicine providers care for patients of all ages, from newborns to older adults. They treat a wide range of everyday health concerns, provide preventive care and vaccinations, and help manage ongoing conditions for individuals and families.
Learn More About Family Medicine Find a Family Medicine Provider
Internal Medicine
Internal medicine providers, also called internists, focus on adult health. They care for patients age 18 and older and are often a good fit for adults managing multiple or complex medical conditions.
Pediatrics Care
Pediatric providers focus on the care of infants, children, teens and young adults. They provide well-child visits, growth and development monitoring, scheduled immunizations and care for common childhood illnesses and concerns.
Learn More About Pediatrics Care Find a PediatricianYour Primary Care Visit -- Before, During and After
Schedule your visit
- Schedule online through MyChart or by calling your care location
- Many locations offer online scheduling 24/7 for primary care visits
- Same‑day or next‑day appointments may be available depending on location
Prepare your information
To ensure your visit runs smoothly, it helps to:
- Complete or update any forms in MyChart
- Review your medications, allergies and health history
- Write down symptoms, questions, or goals you want to discuss with your provider
Your visit focuses on your health, any concerns and long‑term well‑being.
- You’ll be greeted by clinic staff who confirm your information and help you feel comfortable
- A nurse or medical assistant may check vital signs and review your health history
- Your PCP leads your care and gets to know you over time
Depending on your visit, your PCP may:
- Address current symptoms or concerns
- Review chronic conditions and medications
- Provide preventive screenings, exams or vaccinations
- Discuss lifestyle, mental well‑being and health goals
- Answer questions and explain next steps clearly
Your PCP coordinates care across the MercyOne Circle of Care. If needed, they connect you with specialists, testing or additional services. At MercyOne, emphasize long‑term healing relationships, not one‑time visits.
After your visit, you can stay connected to your health with MyChart by:
- Reviewing test results and visit summaries
- Requesting prescription refills
- Scheduling future appointments
- Paying bills and managing your health information at anytime, anywhere
Trinity Health MyChart makes it easy to manage your health care online. The portal is secure and available 24/7 from your phone, tablet, or computer.
With a MyChart account, you can:
- Schedule or cancel appointments
- Review medications, test results, and your health history
- View upcoming and past appointments
- Request prescription refills
- Send and receive messages with your care team
- Complete eCheck‑In from home before your appointment
Pay your bill online If you do not see all of your medical records or test results in MyChart, please use the link below to access legacy patient portals.
Frequently Asked Questions About Primary Care
Frequently Asked Questions About Primary Care
A primary care provider (PCP) is a health care professional (doctor, nurse practitioner or physician assistant) who is your main, long-term point of contact for health care. They manage routine checkups, preventive screenings and treatment for any common, non-emergency illnesses.
Primary care providers may specialize in:
- Family Medicine (all ages)
- Internal Medicine (adults over 18)
- Pediatrics (children and teens)
Having a regular PCP helps you stay healthier over time. They know your health history, catch concerns early, and help you make informed decisions about your health.
Most patients should have a yearly wellness visit. Your provider may recommend more frequent visits for ongoing or chronic conditions.
Family medicine providers care for patients of all ages, from children to adults. Internal medicine providers focus on adult care and often treat patients with ongoing or more complex health needs.
Yes. MercyOne offers pediatric care for infants, children, teens and young adults, including well-child visits, growth and development monitoring, vaccinations and treatment for common childhood illnesses.
Choose urgent care when you need to be seen quickly for a non-life-threatening illness or injury, such as flu symptoms, minor cuts, sore throat, urinary tract infection, strains or rashes. Choose primary care for preventive visits, routine care and ongoing health management.
Yes. Your primary care provider can help determine when specialty care is needed and coordinate the next steps in your treatment plan.
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