Primary Care

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Primary Care

Primary care is your first stop for annual wellness visits, preventive screenings, vaccinations, same-day sick care and long-term health management. MercyOne offers family medicine, internal medicine and pediatric care for patients at every stage of life.

Whether you need a routine checkup, help managing a chronic condition, treatment for a minor illness or injury, or guidance on the next step in your care, a MercyOne primary care provider can help. Choose from in-person visits and virtual appointments, explore locations across Iowa, and find a provider who fits your needs.

Primary care at MercyOne offers: 

  • Annual wellness exams for all ages
  • Age-appropriate preventive screenings
  • Acute care for minor illnesses and injuries
  • Chronic disease management
  • Seasonal vaccinations 

Seeing a primary care provider (PCP) regularly gives you a trusted partner who understands your health history and helps you stay ahead of potential issues. 

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Unsure if you need to go to urgent care, the ER or your PCP? Watch our video that breaks down where to go based on your symptoms.

Learn How to Know Where to Go

MercyOne: Your Primary Health Care Partner

MercyOne is your trusted health care partner, with hundreds of primary care locations and providers across Iowa. 

Choosing MercyOne for primary care means partnering with an integrated health system that emphasizes whole‑person care and long‑term relationships. With MercyOne, you’ll have access to our full circle of care, allowing easier access to advanced, specialized care when needed. 

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We offer family medicine, internal medicine and pediatrics, so you and your family can receive care tailored to your specific life stage. 

Through every stage of life, our providers empower you to stay healthy, keep moving and live fully charged, because strong primary care supports a strong, healthy life.

MercyOne primary care providers offer a wide range of services to support your everyday and long-term health needs, including:

  • Annual wellness visits and routine physicals
  • Cancer screenings
  • Post hospitalization discharge care
  • Growth development exams
  • Preventive care
  • Referrals to specialists as needed
  • Routine health screenings
  • Treatment of occasional and on-going illnesses and minor injuries
  • Vaccinations
  • Support for chronic condition management
  • Post-hospitalization follow-up care
  • Referrals to specialists when needed

Office visits and annual wellness checkups 

For non-urgent health concerns and regular health maintenance, schedule an appointment at your provider’s office. Your primary care provider cares for your day-to-day health care, routine and preventive care and treatment of ongoing health needs. Consider an appointment for: 

  • Allergies
  • Annual checkup
  • Anxiety
  • Asthma
  • Bronchitis
  • Cold and flu symptoms
  • Depression
  • Diabetes
  • Ear pain
  • Growth disorders
  • Health maintenance exam
  • High blood pressure
  • Irritable bowel syndrome
  • Knee, hip and joint pain
  • Lower back pain
  • Musculoskeletal disorders
  • Obesity
  • Osteoporosis
  • Pelvic wellness
  • Sore throat
  • Sunburns
  • Tooth pain 

Urgent and Convenient Care 

When you need to be seen immediately for medical needs, but it is not life-threatening, visit an urgent care location. With evening and weekend hours, you can see a provider for: 

  • Acute abdominal pain
  • Cold and flu symptoms
  • Ear pain
  • Fever
  • Pink eye
  • Rashes, hives, abscess and superficial burns
  • Skin laceration
  • Sore throat and strep throat
  • Sprains, strains and stitches
  • Upper respiratory infections
  • Urinary tract infection
  • Vomiting or diarrhea
  • Worsening headache

Urgent and Convenient Care Locations

Choose the Right Type of Primary Care

Primary Care

Family Medicine

Family medicine providers care for patients of all ages, from newborns to older adults. They treat a wide range of everyday health concerns, provide preventive care and vaccinations, and help manage ongoing conditions for individuals and families.

Learn More About Family Medicine Find a Family Medicine Provider
Internal Medicine Doctor

Internal Medicine

Internal medicine providers, also called internists, focus on adult health. They care for patients age 18 and older and are often a good fit for adults managing multiple or complex medical conditions.
 

Learn More About Internal Medicine Find an Internal Medicine Provider
Pediatrician

Pediatrics Care

Pediatric providers focus on the care of infants, children, teens and young adults. They provide well-child visits, growth and development monitoring, scheduled immunizations and care for common childhood illnesses and concerns.

Learn More About Pediatrics Care Find a Pediatrician

Your Primary Care Visit -- Before, During and After

Schedule your visit 

  • Schedule online through MyChart or by calling your care location
  • Many locations offer online scheduling 24/7 for primary care visits
  • Same‑day or next‑day appointments may be available depending on location 

Prepare your information 

To ensure your visit runs smoothly, it helps to: 

  • Complete or update any forms in MyChart
  • Review your medications, allergies and health history
  • Write down symptoms, questions, or goals you want to discuss with your provider

Your visit focuses on your health, any concerns and long‑term well‑being. 

  • You’ll be greeted by clinic staff who confirm your information and help you feel comfortable
  • A nurse or medical assistant may check vital signs and review your health history
  • Your PCP leads your care and gets to know you over time 

Depending on your visit, your PCP may: 

  • Address current symptoms or concerns
  • Review chronic conditions and medications
  • Provide preventive screenings, exams or vaccinations
  • Discuss lifestyle, mental well‑being and health goals
  • Answer questions and explain next steps clearly 

Your PCP coordinates care across the MercyOne Circle of Care. If needed, they connect you with specialists, testing or additional services. At MercyOne, emphasize long‑term healing relationships, not one‑time visits.

After your visit, you can stay connected to your health with MyChart by: 

  • Reviewing test results and visit summaries
  • Requesting prescription refills
  • Scheduling future appointments
  • Paying bills and managing your health information at anytime, anywhere

Trinity Health MyChart makes it easy to manage your health care online. The portal is secure and available 24/7 from your phone, tablet, or computer. 

With a MyChart account, you can: 

  • Schedule or cancel appointments
  • Review medications, test results, and your health history
  • View upcoming and past appointments
  • Request prescription refills
  • Send and receive messages with your care team
  • Complete eCheck‑In from home before your appointment 

Pay your bill online If you do not see all of your medical records or test results in MyChart, please use the link below to access legacy patient portals.

Sign up or Log In to MyChart

Frequently Asked Questions About Primary Care

Frequently Asked Questions About Primary Care

A primary care provider (PCP) is a health care professional (doctor, nurse practitioner or physician assistant) who is your main, long-term point of contact for health care. They manage routine checkups, preventive screenings and treatment for any common, non-emergency illnesses.

Primary care providers may specialize in: 

  • Family Medicine (all ages)
  • Internal Medicine (adults over 18)
  • Pediatrics (children and teens)

Having a regular PCP helps you stay healthier over time. They know your health history, catch concerns early, and help you make informed decisions about your health.

Most patients should have a yearly wellness visit. Your provider may recommend more frequent visits for ongoing or chronic conditions.

Family medicine providers care for patients of all ages, from children to adults. Internal medicine providers focus on adult care and often treat patients with ongoing or more complex health needs.

Yes. MercyOne offers pediatric care for infants, children, teens and young adults, including well-child visits, growth and development monitoring, vaccinations and treatment for common childhood illnesses.

Choose urgent care when you need to be seen quickly for a non-life-threatening illness or injury, such as flu symptoms, minor cuts, sore throat, urinary tract infection, strains or rashes. Choose primary care for preventive visits, routine care and ongoing health management.

Yes. Your primary care provider can help determine when specialty care is needed and coordinate the next steps in your treatment plan.


Provider Ratings

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